Passionate & Interactive since 1999

J2ME Application Development

March, 2005 - Present

AIG Mobile Travel Insurance Service (MOTIS)

AIG insurance agents and brokers may use their mobile phones to apply and purchase travel insurance for their clients.

Customer Requirements

  • Sophisticated yet widely easy to use
  • Comprehensive anywhere, anytime to do business
  • Best level of user & customer experience

Achievements

  • Facilitate making business/sales transactions anywhere anytime
    • Portable via mobile handsets
    • Flexible operation hours (last minute purchases)
    • More accessible and available to customers
  • Save money, resources & time
    • Shortened transaction processing time
    • Savings on manual handling of documents (i.e. input data, filing)
    • Save transportation fee
    • Save man-power at service counter
  • Enhance professional image

Product Features

  • Issue insurance policies via agent's mobile handsets to end consumers with end-to-end secured pipeline
  • GPRS Data Service enabled thru all 6 operators
  • Common handset models with Java support
  • Payments charged to designated credit card account via secured payment gateway
  • Automated instant response & confirmation
  • Policy Number and www link for details via SMS message to Agent's mobile and End customer's mobile
  • Full T&C policy in PDF format send via email to end customer

Co-developed Striking Features

  • Multi-product lines capacity
    • Individual, family & group plans
  • Resume transactions
    • Save & recall pending
  • Repeat purchases
    • Search & review previous transactions
    • Copy/auto-fill functions

Accomplishments

  • Integrated bidding online platform and database for both website and SMS user entries
  • Ad-hoc promotional boosters and mechanics during the program to add fun and encourage user participation
  • Traffic and transaction report from various websites